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  • How do I stop service on my Duke Energy account?

  • Click Stop Service to complete your request. Move your service from one location served by Duke Energy to another. What type of account is this? Protect your home and your peace of mind. We can help with everything from setting up your home services to protection plans and warranties.

  • What can Duke Energy do for You?

  • Protect your home and your peace of mind. We can help with everything from setting up your home services to protection plans and warranties. Duke Energy Carolinas (DEC) offers optional, market-based products and services that are separate from the regulated services provided by DEC.

  • When will Duke Energy turn off electricity in Charlotte NC?

  • CHARLOTTE, N.C. 鈥?Duke Energy announced Thursday the company will continue to avoid shutting off electricity for the most at-risk families through March of 2022. The announcement came just a day before Duke Energy’s limited disconnection ban was set to end.

  • When does the Duke Energy voluntary disconnection moratorium end?

  • Duke Energy’s voluntary disconnection moratorium for vulnerable families was scheduled to expire on Oct. 1, but the company announced another extension Thursday. This video file cannot be played. (Error Code: 102630)

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